777kb Privacy Policy: How We Handle Your Account Data
This policy explains what information we collect when you use 777kb, how we store it, and what choices you have over your own account records. Access to our platform and the scope of this policy depend on your local law and eligible regions.
Account data handled with care
bKash and Upay transaction records kept securely
You can review or correct your details at any time
Contact our support team to raise a data question
POLICY SCOPE DETAIL
What This Policy Covers and How It Applies
When you open an account with 777kb, we collect the information you provide during registration — your name, contact details and account credentials. When you make a deposit or withdrawal through bKash or Upay, we record the transaction reference and the amount moved, but we do not store your full mobile banking credentials or PIN on our systems. We collect device and session data when you browse the lobby or access your account on a phone or desktop, and we use that data to keep your session active and your account secure. We may also collect communications you send to our support team, including any account questions you raise by email or live chat. This information is used only to operate your account, process your transactions and respond to your requests. We do not sell your personal data to third parties. Retention periods apply: transaction records are kept for as long as required by the applicable rules of the eligible regions you access from. Whether this policy applies to you in full depends on your local law and the region from which you access 777kb.
bKash deposit records
Upay withdrawal references
Account login history
Support contact records
Session and device data
INSIDE AND OUTSIDE
Where This Policy Applies Across Your Account
Not every part of the 777kb experience falls under this policy in the same way. The table below shows what is covered directly by this policy and what falls under separate terms or third-party rules. Review each area before you proceed.
Account Access and Registration
Your registration details, login records and any changes you make to your account profile are fully within the scope of this policy. We hold this data and you can request a review of it through the support channel at any time.
Payment Transactions via bKash or Upay
Transaction references created when you deposit or withdraw through bKash or Upay are recorded on our side. The payment processing itself is handled by those wallet services under their own separate privacy terms, which we do not control.
Game Content and Studio Data
Game titles from studios such as Pragmatic Play, Spadegaming and others in our lobby may load data through their own platforms. We do not govern how those studios handle technical data on their end; our policy covers your account record, not in-game studio systems.
Third-Party Links and External Services
If you follow a link from 777kb to an external site or service, that destination operates under its own privacy rules. We are not responsible for data practices outside our own platform. Check the relevant third-party policy before sharing any information there.
YOUR ACCOUNT CHOICES
Practical Steps You Can Take Under This Policy
You have real, actionable choices over the data we hold about you. Reviewing your account details is straightforward: log in and open the account settings section, where your registered name, contact information and linked payment methods are displayed. If any detail is wrong — for example, the mobile number tied to your bKash or Upay wallet — you can correct it directly in settings or ask our support team to update it for you. If you want to know what records we hold beyond what is visible in your account dashboard, you can submit a data request through our support channel and we will respond within the timeframe set out by the applicable rules for your eligible region. Where local law grants you the right to request deletion of certain data, raise that request through the same support path. We will confirm what can and cannot be removed, since transaction records may be subject to retention requirements that sit outside our discretion.
Review Your Records
Log in and open account settings to see the personal details we hold. Your registered contact number, the wallet reference for bKash or Upay, and your account history are all visible there without needing to contact support.
Correct Account Details
If any detail shown in settings is wrong, update it directly or contact our support team. Changes to payment-linked information — such as a bKash number — may require you to complete a verification step as shown in the account screen.
Request a Data Summary
To ask what data we hold beyond your account dashboard view, contact support using the email channel. State clearly that it is a data request and include your registered account email so we can locate your records.
Ask About Deletion
Where your local law gives you the right to request deletion, send that request through our support email. We will tell you what can be removed and what must be kept under applicable retention rules for your region.
REACH OUR TEAM
How to Contact Us About This Policy
If you have a question about how we handle your data, or if you want to act on any of the rights described in this policy, these are the ways to reach us. Quote your registered account email in every message so we can locate your records without delay.
Email Support
Send your data question or correction request to our support email address shown on the Contact page inside your account dashboard. Include your account email and describe the specific record or concern you are writing about.
Live Chat
Open the live chat widget from any page inside the 777kb lobby. Use it for quick policy questions or to ask where a specific account record is held. For formal data requests, email is the recommended path so there is a written record.
Account Dashboard
Many data questions can be resolved without contacting us at all. Log in and check account settings first — your personal details, linked wallet information and recent transaction references are displayed there and can be reviewed at any time.
HOW WE HANDLE DATA
Our Approach to Data Handling and Account Security
We have set up the account and payment systems at 777kb so that data handling is as contained and purposeful as possible. We collect what is needed to run your account and process your bKash or Upay transactions — nothing beyond that. Cookies are used to keep your session active and to remember your login state across visits; you can manage cookie preferences through your browser settings. We do not pass your personal details to marketing partners. If this policy changes in a way that affects your rights, the updated version will be published on this page and the revision date will be updated at the top of the document.
Cookie and Session Data
We use session cookies to keep you logged in while you browse the lobby. Preference cookies remember your account choices. You can clear or block cookies through your phone or browser settings; doing so may require you to log in again on your next visit.
Payment Data Handling
When you deposit via bKash or Upay, the transaction reference is logged in your account wallet history. We do not store mobile banking PINs or full wallet credentials. The payment rails themselves operate under separate security standards maintained by those wallet providers.
Data Retention
We keep account records for as long as your account is active and for the period required by applicable rules in your eligible region after closure. Transaction records linked to bKash or Upay deposits and withdrawals are part of that retained set.
Policy Updates and Contact
If we update this policy, the revised version replaces the previous one on this page. The date shown at the top of the document reflects when the current version took effect. To ask about any change, reach us through the support email listed in your account dashboard.
POLICY QUESTIONS ANSWERED
Frequently Asked Questions About Your Privacy at 777kb
These are the questions we hear most often about how 777kb handles account data, what your rights are, and how to act on them. If your question is not here, reach us through the support email shown in your account dashboard.
What personal data does 777kb collect when I open an account?
We collect the details you enter at registration — your name, email address and contact number. If you link a bKash or Upay wallet, we record the transaction references generated by those deposits and withdrawals. We also log session and device data to keep your account secure while you are logged in.
Does 777kb share my data with third parties?
We do not sell your personal data. Transaction processing through bKash or Upay is handled by those wallet services under their own privacy rules. Game content from studios in our lobby may involve technical data on their platforms, but we do not share your account registration details with studios or marketing partners.
How do I see what data 777kb holds about me?
Log in and open account settings — your registered details, linked wallet references and transaction history are visible there. If you need a broader picture of what we hold, send a data request to our support email with your registered account email included so we can locate your records.
Can I correct a detail in my account, like my bKash number?
Yes. Open account settings after logging in and edit the field directly. For payment-linked details such as a bKash or Upay number, a verification step may be required as shown on that screen. If you cannot complete the update yourself, contact our support team by email or live chat.
How long does 777kb keep my account and transaction records?
We retain account records for as long as your account is active. After closure, we keep records for the period required by the applicable rules of the eligible region from which you accessed the platform. Transaction records tied to bKash or Upay activity are included in that retention window.
Does this privacy policy apply to me regardless of where I am in Bangladesh?
The scope of this policy and your rights under it depend on your local law and the eligible region from which you access 777kb. We state throughout this document where region-specific rules may affect what applies to you. If you are unsure, contact our support team before submitting personal information.